![]() Try changing the artist name slightly so that the algorithm cannot match your local track to the Spotify version If you add properly tagged songs, it finds them in the Spotify repository, and tries to play them from there, but they are unavailable, causing the initial problem. Some artists songs cannot be streamed from Spotify, but they ARE listed. When you add any kind of local music to spotify it tries to analyze what the Spotify repository has to offer, and if it finds the song, it will play it from Spotify, NOT from your local file. Once connected Open the Spotify app on your mobile device and see if it syncs. Some users have had luck syncing local files by using their mobile device to create a WiFi hotspot then connecting the desktop/laptop to this Access Point. Make sure you are on the same wifi network, UPnP is enabled on your router, check any firewall to ensure its not blocking Spotify (windows firewall, antivirus, Internet protection etc), also make sure if using Windows that network discovery is enabled in your network settings. Syncing local files from your desktop not working (phone not recognised or stuck at 'Downloading'?). Cache Cleaner or Task/Process or Battery Manager installed.Open Settings -> Apps -> Spotify then tap 'Clear Data' Manually create /storage/sdcard1/Android/dataĬopy '' and all subdirectories from internal storage to '/storage/sdcard1/Android/data' Stop Spotify (Settings -> Apps -> Spotify) Some devices such as the CAT B15Q running kitkat seem to have issues creating the necessary folders on the SD Card, if after the above you still don't have your cache going to the SD Card try the below steps: Please see the official Android guide to updating permissions on Marshmallow here. Also check the permissions for the app and ensure the Spotify app has all the required permissions. More details about Android Adoptable Storage can be found here. If you have done this then you will need to re-format the SD card. Unfortunately formatting an SD Card to be used as Internal memory called 'Adoptable Storage' creates issues with the Spotify cache as well as possibly causing an SD card to fail quicker. If you have upgraded your device to Android 6.X Marshmallow or greater then make sure your SD Card is not formatted as 'Internal' memory. Note that if your device does not have an SD Card or the SD is unreadable the 'Storage' option will not be visible in the settings screen. Open this and select the storage location you want your cache, if changing location the app will transfer existing cached data to the new storage. At the bottom of the settings screen in the Spotify app there should be an option 'Storage'. If you've taken the SD from a previous device there may be old conflicting files which can create issues and cause the Spotify app to Force Close Backup your SD card and then try to format it in the phone before installing Spotify. Using an external SD card to store your cache.Open the Google Play Store then search for and install the Spotify Music app. Once all this is done, switch your device off and wait a couple minutes. ![]() You can spot it using your device's File Manager > SD card > Android > Data. If you are using an external SD card to store your downloaded/offline music from Spotify,it's best to delete the file . If you have no stock file manager or still cannot remove the folders you will need to backup the contents of your SD card and then format it either in the phone or on a PC (make sure to uncheck 'Quick Format') in order to remove these folders.įrom the Android home screen, tap Settings > Apps.įind Spotify in your list of apps, tap it and clear the storage, including the cache and data. In this case make sure to use the stock built-in file manager as it has additional permissions. ![]() In some devices it appears the folder on the ext_sd (SD card) are not able to be removed and appear to be locked by the system (Android 4.4.2+). ![]() Open the Google Play Store then search for and install the Spotify Music app.Once all this is done, switch your device off and wait a couple minutes.If you are using an external SD card to store your downloaded/offline music from Spotify,it's best to delete the file.Find Spotify in your list of apps, tap it and clear the storage, including the cache and data.From the Android home screen, tap Settings > Apps.
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